MoMa | Guide Library

The complete MoMa guide library every how-to, configuration, troubleshooting, and reference article for running your vending operation from your phone, organised by topic.

General

MoMa Guide Library

Everything you need to manage your vending operation from your phone, including getting started, daily fleet management, transactions, alerts, Pulse Wizard configuration, and troubleshooting.

Simplify Payments. Maximize Loyalty.

On this page

Overview
Before You Start

Getting Started
Daily Management
Sales and Transactions
Configurations and Alerts
Products and Stock
Analytics and Dashboard
Pulse Wizard

Troubleshooting and FAQ

Welcome to MoMa: Nayax Mobile Management App

MoMa is Nayax's operator app for iOS and Android. It brings the core functions of the Nayax Core management suite to your smartphone, so you can run your vending operation remotely, in real time, without being tied to a desktop.

Think of MoMa and Nayax Core as two sides of the same coin. Nayax Core is your full desktop command centre, where you configure machines, manage operators, and run detailed reports. MoMa is the app you reach for when you're on the road, responding to an alert, or checking in on a machine from anywhere.

Before You Start

1You have a Nayax account with operator access. If you don't have one, contact your Nayax representative.
2At least one machine is configured and assigned to your operator in Nayax Core.
3You have a smartphone running iOS or Android with an internet connection.
4You know your Nayax account email and password to log in to MoMa for the first time.
5Always use the latest version. MoMa updates regularly. Enable automatic updates on your device to ensure you always have access to the newest features and fixes.

MoMa and Nayax Core are in sync. Any changes you make in MoMa are reflected in Nayax Core, and vice versa. You don't need to choose between them, use both. Need permissions adjusted? If you can log in but can't see certain machines or actions, your user role may need updating. Reach out to your Nayax account administrator or local support team.

Download MoMa for Android Download MoMa for Apple iOS

Getting Started

First steps: what MoMa is, how to log in, and how to connect machines.

MoMa | Getting Started Understand User Roles and Access Levels Overview of the Main Screens in MoMa How to Login to MoMa: User Authentication How to Link and Connect a Machine to the MoMa App Authentication Options | MoMa

Daily Management

Finding and navigating your fleet, managing KPIs, bulk actions, and cards on the go.

How to Find a Machine (Filters, Search, Map, QR) How to Add and Reorder Machine KPIs MoMa | Know-Control-Act How to Use MoMa on a Route Visit How to Find and Manage Cards on the Go How to Set Bulk Update Attributes How to Set Bulk Remote Price Change How to Select All Machines Under an Actor

Sales and Transactions

Processing refunds, generating receipts, and managing transactions remotely.

How to Process, Decline and Approve a Refund How to Generate a Receipt

Machine Configurations and Alerts

Alert thresholds, firmware upgrades, bulk attribute updates, and device settings.

How to Set Machine Alerts and Thresholds How to Upgrade Device Firmware

Products and Stock

Product maps, pricing, picklists, planograms, catalog management, and inventory management.

How to Setup a Product Map with Planogram Wizard How to Add Products, Update Prices, and Manage Inventory Creating and Managing Product Catalogs Coming soon Creating and Using Picklists: Predictive Picklist Coming soon Understanding the Inventory Dashboard Coming soon

Analytics and Dashboard

Building dashboards, tracking sales performance, and using analytics widgets.

How to Add, Edit, and Arrange Dashboard Widgets How to Use the Analytics Dashboard Coming soon

Pulse Wizard Configuration

Step-by-step configuration guides for every Pulse Wizard mode and sub-configuration.

How to Configure Pulse Wizard for a POS Device Pulse Wizard | Single Price Mode Pulse Wizard | Multi Price Mode Pulse Wizard | Pay as You Go Mode Pulse Wizard | Linear Mode

Each mode article includes all sub-configurations: Single Price covers Relay, Prize Win, and Multiple Machines; Multi Price covers with and without Relay; Pay as You Go covers Count In and Count Up / Count Down.

Troubleshooting and FAQ

One consolidated guide covering FAQs and troubleshooting for every MoMa feature area. The individual per-topic FAQ articles have been merged into the Common FAQ (78230).

MoMa | Common Troubleshooting and FAQ Troubleshooting V01 | MoMa

Troubleshooting

I logged in but no machines are showing in MoMa.

A guide I am looking for is not listed on this page.

I cannot see a feature described in one of the guides.

The MoMa app is not loading or keeps crashing.

FAQ

What is MoMa and what can I use it for?

Where do I start if I am new to MoMa?

What is the difference between MoMa and Nayax Core?

Do I need to choose between MoMa and Nayax Core?

What should I do if I can log in but cannot see my machines or certain features?

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How to Use MoMa on a Route Visit