📊Reports and Analytics Management | Nayax Core
Find, generate, and interpret every Nayax Core report, from sales summaries to transaction monitoring, so you always have accurate data to make decisions.
General
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Nayax Core > Reports & Analytics
Reports and Analytics Management | Nayax Core
Find, understand, and use every report available in Nayax Core, from sales summaries to transaction investigations. Whether you're tracking sales, customer behavior, or inventory, these reports provide actionable insights to drive your business.
Operators & Administrators Nayax Core
Data-driven decisions, one report at a time
Our reports give you a detailed overview of key metrics, trends, and performance indicators across sales, transactions, finance, and system activity.
Overview
What's in this hub
ℹ Our reports provide a detailed overview of key metrics, trends, and performance indicators, giving you a clear understanding of your business's progress. Whether you're tracking sales, customer behavior, or inventory, these reports give you the actionable insights you need to drive success.
Category 1 of 4
Sales Reporting
Summaries, breakdowns, and analysis of your sales data by machine, location, product, and payment type.
How to Generate a Sales Summary A quick, high-level view of total sales for a machine or group of machines over a chosen date range. How to View a Card Sales Summary Breaks card transactions out from cash and other tenders, making them easier to reconcile against your payment processor statement. How to Generate a Sales Analysis Report Runs statistical analysis on your sales data, useful for spotting trends across a longer period rather than a single-day snapshot. How to Generate a Sales by Price ReportGroup sales by price point to see which price tier is actually performing best. How to View Sales by Machine Compares sales performance across individual machines side-by-side, useful for spotting an underperforming unit. How to View Sales by LocationCompares sales performance across physical locations rather than individual machines, useful when one site has several machines. How to View Your Machine's Best Selling Products Ranks products by units sold or revenue for a chosen machine, useful input for planogram or slot decisions.Category 2 of 4
Dynamic Transaction Monitoring (DTM)
Investigate individual transactions, build presets, and understand cancel-type codes and color coding.
Understanding Dynamic Transaction MonitorA conceptual overview of what DTM does and when to reach for it instead of a summary report. How to Generate a Dynamic Transaction Monitor ReportPulls a DTM report for a chosen date range and filter set, for example, all declined transactions on one machine. How to Locate a Transaction in Dynamic Transaction MonitorSearches for one specific transaction by card, amount, or time, useful when investigating a customer complaint. How to Create a Preset in Dynamic Transaction MonitorSaves a reusable search filter so you don't have to re-enter the same criteria on every visit to DTM. Transaction Types (Color Legend)Explains what each color code means when scanning a list of transactions in DTM. Transaction Cancel Types, Codes and Definitions A reference table of every cancel code and what it means, useful when a transaction shows Cancelled instead of Completed.Category 3 of 4
Financial & Commission Reports
Commission payouts, card credit changes, and the refund approval workflow.
How to Generate a Commissions Report Calculates commission owed to a location partner or machine owner for a chosen period. How to View Card Credit ChangesTracks adjustments made to a card credit balance, useful for auditing manual credits and refunds together. How to Create, Approve and Decline Refunds Covers both sides: submitting a refund request for a transaction, and separately approving or declining a pending one.Category 4 of 4
System Logs
Raw event and sales-by-product log reports, plus counter status for DEX-connected machines.
How to Generate an Event Log ReportA raw log of system events on a machine, useful for deeper technical troubleshooting beyond what Last Alerts shows. How to Generate a Sales by Product Log ReportA detailed, line-by-line log of every product sale, useful for granular audits rather than summary totals. How to Generate a Counter Status Report A DEX report showing counter-level status data for a machine, useful for hardware-level diagnostics.
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