🏭Product and Inventory Management | Nayax Core
Build your product catalog, map products to machine slots, and track live inventory so every machine stays accurately stocked and priced.
Overview
Product and Inventory Management Guide Library
Everything you need to build your product catalog, map products to your machines, and keep every slot stocked and priced correctly, in Nayax Core.
Welcome to Product and Inventory Management
Product and Inventory Management is your virtual storefront in Nayax Core. You define every item your machines sell: name, price, cost, image, and variations. Products are then organized into product groups, mapped to machines, and tracked against stock levels in real time.
Accurate product data means accurate sales reports, smarter restocking decisions, and better customer experiences. When your catalog is right, you spend less time investigating discrepancies and more time growing your business.
- 1You have Operator or Administrator access in Nayax Core.
- 2Follow the three-step flow in order: create your products, build a product map, and manage inventory. Each stage builds on the last.
- 3New to Nayax Core? Read the Product Maps Terminology guide before working through the stages below.
Product Creation
Create products, set prices, add images, and define member pricing. Your catalog is the foundation on which everything else is built.
Product Mapping
Connect your catalog to a specific machine, specifying which item sits in each slot and at what price. Get this right, and your sales data, picklists, and reports fall into place automatically.
Inventory Management
Generate picklists for your route drivers, track stock levels across your fleet, and pull inventory reports to make smarter restocking decisions.
FAQ
The most common questions about products, product maps, and picklists. Click a question to expand it.
A product is a single item your machine sells, for example, a 330 ml cola. A product group is a category that organizes multiple products together, such as "Cold Drinks." Create the group first, then add products to it.
Not necessarily. If several machines carry the same products in the same slots, create a single Product Map Template and import it into each machine. You only need a unique map when a machine's product selection or slot layout is different.
An MDB code identifies a specific slot in your vending machine. When you build a product map, you use MDB codes to tell the system which product sits in which physical slot. If the codes don't match your machine's actual configuration, sales data and picklists will be inaccurate.
Yes. Use Bulk Remote Price Change (RPC) to update a product's price across as many machines as you choose in a single action, without having to update each machine individually.
The picklist is generated from the stock levels recorded in your product map. When a sale is processed, inventory counts are automatically updated. When a slot's stock drops below the defined threshold, that item appears on the picklist.
Troubleshooting
Common issues and how to resolve them. Click a problem to expand it. The last two items are inferred from the source content rather than a dedicated troubleshooting article, and are flagged for SME review.
This is usually a mismatch between your product map's MDB codes and the machine's real slot configuration. Check each slot's MDB code against the physical layout and correct any mismatches. See Overview of Machine Product Map, MDB Codes, and PA Codes for the full breakdown.
Don't update machines individually. Use Bulk Remote Price Change (RPC) to push a price update to every selected machine in a single action.
The picklist flags items only once stock drops below the threshold for that slot in the product map. Confirm that the stock threshold and current inventory count for the slot are both up to date.
Confirm the product was fully saved by clicking Create, then Save. A saved product also needs to be added to the machine's product map; creating a product alone doesn't put it on screen until it's mapped to a slot. See How to Create a Product Map with MDB Codes.
Confirm a member price was configured for that specific product and that its activation date has already passed. See How to Configure a Member Price for a Product.
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