Promotions, Campaigns and Prepaid Cards | Retail

Retail Core's promotional tools let operators create discounts, punch cards, coupons, and prepaid card programs that drive repeat purchases and increase customer spending.

General

Turn first-time buyers into lifetime customers. Use Nayax's promotional tools to create compelling offers, run loyalty programs, and manage prepaid cards that drive repeat business and boost revenue.

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Happy promoting!

This section reveals the power of Nayax's promotional tools from simple discounts to sophisticated loyalty programs. Learn to create compelling offers, punch cards that drive repeat business, and prepaid options that increase customer spending. These features help you reward loyal customers, move inventory strategically, and boost your bottom line.

What you can do

Retail Core gives you a full promotional toolkit. Use the articles in this section to set up any combination of the following features on your Nova Market, Nova 156, Nova C4, or Nova 55F terminals.

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How this section works: Each article below covers one feature end to end. Start with the feature that fits your current goal you do not need to complete them in order, unless noted.
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Promotions
Promotional groups, buy-and-get offers, discount sets, punch cards, and coupons.
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Prepaid Cards
Create, import, export, revalue, and top up prepaid cards for your customers.
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Customer Management
Membership groups, customer profiles, group promotions, and access card identification.

Before You Start

  • ✅ You have an active Retail Core account with Administration access.
  • ✅ Your devices (Nova Market, Nova 156, Nova C4, or Nova 55F) are activated and online.
  • ✅ Your product catalog is set up in the Retail Core main portal at webui-srv.bnayax.com.
  • ✅ You have at least one active Store and linked POS terminal in the Admin Panel.
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Tip: Set up your product catalog and price lists before building promotions. Promotions reference existing products -- if the products do not exist yet, you cannot attach them to an offer.

Promotions

Build and manage promotional offers that appear at the point of sale. All promotion types are managed in Retail Core under the Promotions menu.

Promotional Groups

A Promotional Group is the container that organises related promotions. Create a group first, then attach individual promotion types to it. This lets you activate or deactivate a whole campaign in one step.

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How to Create a Promotional Group
Promotion

Buy and Get Promotions

A Buy and Get promotion rewards customers who purchase a qualifying item with a free or discounted item. Use this to move inventory, bundle products, or incentivise upsells.

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How to Create a Buy and Get Promotion
Promotion

Discount Sets

Discount Sets let you apply a percentage or fixed-amount discount to a defined set of products. Use them for happy hour pricing, member discounts, or clearance events.

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How to Create a Discount Sets Promotion
Promotion

Punch Cards

Punch cards reward customers after a set number of qualifying purchases. They are a simple and effective tool for building repeat visits and customer loyalty at your terminals.

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How to Create Punch Cards
Promotion

Coupons and Coupon Series

Create single or series coupons that customers can redeem at the terminal. Print coupons directly from Retail Core to hand out at point of purchase or distribute through other channels.

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How to Create Coupons and Coupon Series
Promotion
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How to Print Coupons
Promotion

Prepaid Cards

Prepaid cards increase customer spending by letting buyers load credit onto a card and spend it at your terminals. Retail Core gives you full control over card creation, bulk import and export, top-up packages, and revalue settings.

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Who manages prepaid cards: Card creation and management is handled in the Consumers and Catalog sections of Retail Core. Revalue and Top-Up settings are configured under Retail Core settings.
Create and Manage Cards

Create individual prepaid cards or load hundreds at once via Excel import. Export your card list at any time for reporting or external use.

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Create a Prepaid Card for Retail
Consumers
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How to Import Cards from Excel for Retail
Consumers
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How to Export Cards to Excel for Retail
Consumers

Top-Up and Revalue

Enable customers to add credit to their existing cards directly at the terminal. Set up top-up packages in your product catalog and configure revalue permissions in Retail Core settings.

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How to Enable Revalue and Top Up for Retail
Retail Core
How to Create a Top-Up Prepaid Card Package
Catalog

Customer Management

Link promotions to specific customer groups, create membership programs, and control how customers identify themselves at the terminal. These features work alongside promotions and prepaid cards to deliver a personalised experience.

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Customer Management
Customers
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How to Create a Membership Group
Customers
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How to Create Customer Membership
Customers
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How to Create Promotions for Customer Groups
Promotion
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How to Enable Customer Access Card Identification at the POS
Retail Core

Troubleshooting

FAQ

FAQ

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