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Nova Market | Device Hub - Setup, Operations and Reports

Set up your Nova Market self-checkout kiosk in Nayax Retail Core - register the device, build your product catalog, and add employee profiles so your kiosk is ready for customers.

General

Setup Your Nova Market | Devices

Activate your Nova Market kiosk, connect it to Nayax Retail Core, and configure every hardware component so your device processes cashless transactions reliably from day one.

👤 Operators - Unattended Retail
📦 Nayax Retail Core
📱
Operator Scenario
Your Nova Market hardware has arrived and is sitting unboxed on-site. The VPOS payment terminal, tablet, and Nayax Retail Core management system are all present - but until you configure admin permissions, establish a network connection, log in with your Nayax Core credentials, and connect any external hardware, the kiosk cannot process a single payment. Skipping the admin setup step means no one can access the kiosk settings. Skipping the network connection means no transactions reach your dashboard. This guide walks you through every setup step, in the right order, so your kiosk goes live without a support call.
Overview

What you are setting up and why sequence matters

What

The Nova Market is a self-checkout kiosk combining a VPOS payment terminal, a tablet running the Nayax Retail Core interface, and optional external devices (receipt printer, scale). This guide covers the full device-side setup - everything from admin access to hardware peripherals.

Why setup order matters

Admin permissions must exist before anyone can access kiosk settings. The network connection must be established before the kiosk can receive catalog data or report transactions. Logging in with Nayax Core credentials links the device to your account. Each step unlocks the next - complete them in the order shown.

💡
Before this guide: Your company must already be set up in Nayax Retail Core by the Nayax support team. If you have not yet received your Nayax Core credentials and company confirmation, contact Nayax support before proceeding. Attempting device setup without a provisioned account will fail at the login step.
Prerequisites

Before You Start

  • ✅ Nayax support has confirmed your company is set up in Nayax Retail Core and you have received your login credentials.
  • ✅ The Nova Market hardware is unboxed: VPOS payment terminal, tablet, and all cables and mounts are present.
  • ✅ A Wi-Fi network or SIM card is available at the installation location.
  • ✅ You have the Wi-Fi network name (SSID) and password for the installation location.
  • ✅ You know which external devices will be connected to this kiosk (receipt printer, scale).
⚠️
Hardware components: The Nova Market setup involves three physical components - the VPOS device (cashless payment terminal), the tablet (Nayax Retail Core interface), and any external peripherals. All three must be set up before the kiosk can process a transaction.
Setup

Setup Phases - Complete in Order

Three setup phases, each building on the last. Links to individual step-by-step guides are included at each point.

1
Phase 1 - Kiosk Settings
Set Up Admin Permissions
Configure who can access the kiosk and what they can do before going live

Admin Mode is the operator-facing settings layer of the Nova Market. Configure it first - without admin access, no one can change kiosk settings, manage users, or troubleshoot problems on-site.

⚠️
Do this before going live. If admin permissions are not configured before the kiosk is activated, no operator on-site will be able to access settings or recover from a kiosk error without a remote support call.
Admin Mode
Admin Mode Menu | Nova Market
Overview of all settings available in Admin Mode and what each option controls.
Read guide ›
Admin Mode
How to Enter Admin Mode | Nova Market
Step-by-step: access the admin settings panel on the kiosk screen.
Read guide ›
Retail Core
How to Create and Set Permissions for Users | Retail Core
Create operator profiles and define what each user can access and modify in Nayax Retail Core.
Read guide ›
2
Phase 2 - Device Configuration
Connect and Configure the Nova Market Device
Network, Nayax Core login, and machine configuration for the payment terminal

In this phase you connect the kiosk to the internet, log in with your Nayax Core credentials to link it to your account, and configure the machine settings for your payment terminal type.

Step 1 - Connect the Nova Market hardware
Setup
How to Connect the Nova Market | Nova Market
Physical connection of all Nova Market components - VPOS terminal, tablet, and power.
Read guide ›
Step 2 - Create a network connection
ℹ️
Which guide do I need? Use the Nova Devices guide for the Nova Market tablet. Use the VPOS Touch guide if you are also connecting a VPOS Touch payment terminal at the same location.
Setup
Create a Network Connection for Nova Devices
Connect the Nova Market tablet to Wi-Fi or a cellular network.
Read guide ›
Setup
Create a Network Connection | VPOS Touch
Connect a VPOS Touch payment terminal to the network at the same site.
Read guide ›
Step 3 -- Log in and configure
Setup
How to Login with Nayax Core Credentials | Nova Market
Log in to the kiosk with your Nayax Core account to link it to your operator profile and enable reporting.
Read guide ›
Setup
How to Configure a Machine for Nova Device Payment Terminal | Nayax Core
Apply the correct machine configuration in Nayax Core for your Nova Device payment terminal type.
Read guide ›
✅
What you should see after Phase 2: The kiosk screen shows the Nayax Retail Core interface. The device status in Nayax Core updates to Connected. If the status does not update within 5 minutes of logging in, check the network connection and repeat the login step.
Guide Library

All Nova Market Guides

All available Nova Market guides, organised by operational area. Use these after completing initial setup to manage day-to-day kiosk operations.

Daily Operations & Transactions
Operations
How to Process a Purchase | Nova Market
Step-by-step guide for processing a standard customer purchase at the kiosk.
Read guide ›
Operations
How to Process Immediate Payments | Nova Market
Process a quick payment without a full product scan -- for walk-up or attendant-assisted transactions.
Read guide ›
Operations
How to Assign a Transaction to a Customer | Nova Market
Link a completed transaction to a customer profile for loyalty tracking and reporting.
Read guide ›
Operations
How to View Last Transactions | Nova Market
Review recent transaction history directly on the kiosk for quick on-site checks.
Read guide ›
Operations
How to Add or Edit Customer Profiles | Nova Market
Create and manage customer records for loyalty programmes and personalised receipts.
Read guide ›
Operations
How to Access Card Identification at the POS | Nova Market
Identify and manage payment cards at the point of sale for prepaid and account-linked transactions.
Read guide ›
Prepaid
How to Check a Prepaid Card Balance | Nova Market
Check the available balance on a customer prepaid card at the kiosk.
Read guide ›
Prepaid
How to Top Up a Prepaid Card | Nova Market
Add credit to a customer prepaid card directly from the kiosk.
Read guide ›
Prepaid
How to Load/Top Up a Prepaid Card | Nova Market
Load initial credit onto a new prepaid card or top up an existing card balance.
Read guide ›
Operations
How to View Company Reports | Nova Market
Access company-level sales and transaction reports directly from the Nova Market interface.
Read guide ›
Display
How to Set a Screen Saver | Retail Core
Configure the kiosk screen saver for idle periods -- set timing and display content.
Read guide ›
Reports
Reports
How to Generate a Sales Summary Report
Generate a top-level summary of sales across all products and payment types.
Read guide ›
Reports
How to Generate a Sales Report
Detailed line-item sales report for a defined date range.
Read guide ›
Reports
How to Generate a Sales by Payment Type Report
Break down sales by payment method -- card, prepaid, contactless.
Read guide ›
Reports
How to Generate Accounting and VAT Sales Report
Generate VAT-itemised accounting reports for finance and compliance purposes.
Read guide ›
Reports
How to Generate a Sales by Hour Report
Analyse peak trading hours to optimise staffing and stock replenishment timing.
Read guide ›
Reports
How to Generate a Product Report | Nova Market
Product-level sales breakdown showing units sold, revenue, and top performers.
Read guide ›
Reports
How to Generate a Periodic Report | Nova Market
Run a report for a specific time period to track performance trends.
Read guide ›
Receipts
Receipts
How to Set Up a Printed Receipt for Nova Devices
Configure the receipt template and print settings for your Nova Market printer.
Read guide ›
Receipts
How to Add Business Details to the Receipt | Company
Add your company name, address, and contact details to the printed receipt footer.
Read guide ›
Receipts
How to Add a Logo to the Receipt | Administration
Upload and position your company logo on the printed customer receipt.
Read guide ›
Receipts
What is Tax/VAT on the Receipt
Understand how VAT is calculated and displayed on customer receipts -- important for compliance.
Read guide ›
Receipts
How to Add Bottom Notes on a Receipt | Administration
Add custom text to the bottom of printed receipts -- for return policies, promotions, or contact details.
Read guide ›
Receipts
How to Print an Exchange Receipt
Print a receipt for a product exchange transaction at the Nova Market kiosk.
Read guide ›
Receipts
How to Use an Exchange Receipt for a Purchase
Process a customer purchase using a previously printed exchange receipt as payment.
Read guide ›
Catalog, Products & Activation
Catalog
How to Import Catalog | Nova Market
Import your product catalog in bulk using a structured file -- faster than manual entry for large catalogs.
Read guide ›
Catalog
How to Create Product Categories / Item Hierarchy | Catalog
Build the category structure that organises products on the kiosk screen and in reports.
Read guide ›
Catalog
How to Set Up Product Catalog Manually | Catalog
Add products one by one with name, price, category, and barcode.
Read guide ›
Employee
How to Add Employee Profiles | Employee
Create staff profiles and assign kiosk access levels for operator functions.
Read guide ›
Activation
How to Activate 156 Nova Market and C4 POS | Devices
Final activation step for the 156 Nova Market kiosk and C4 POS terminal models.
Read guide ›
Completion

Your Nova Market is Ready When...

✅ Setup Completion Checklist

  • ✓
    Admin Mode is accessible on the kiosk and at least one user profile exists with the correct permissions
  • ✓
    The kiosk is connected to the network - the device status in Nayax Core shows Connected
  • ✓
    You are logged in with your Nayax Core credentials and the kiosk is linked to your operator account
  • ✓
    Machine configuration has been applied in Nayax Core for the correct payment terminal type
  • ✓
    Any external devices (printer, scale) are connected and tested
  • ✓
    Receipt paper is loaded and a test receipt prints correctly
  • ✓
    A test transaction completes successfully and appears in Reports > Transactions within 5 minutes
🎉
Your Nova Market device is live and ready to take payments.

All transactions will now appear in your Nayax Retail Core dashboard. Your next step is to set up your product catalog so the correct product names and prices appear against each transaction in your reports. Use the catalog guides in the All Guides section above.

 

Troubleshooting

FAQ

FAQ

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