Regional KYC Requirements for Onboarding
Prepare the right identity, business, and banking documents for your region and entity type so your KYC verification is approved before your Nayax device arrives.
General
Getting Started › Onboarding & KYC
Regional KYC Requirements for Onboarding
Prepare the right identity, business, and banking documents for your region and entity type so your KYC verification is approved before your Nayax device arrives.
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Overview
Congratulations on your new Nayax device! Your order is being processed. While your equipment is prepared for shipment, complete your KYC verification so you can start accepting payments as soon as it arrives.
You will receive a secure KYC link by email within an hour of your onboarding being confirmed. Check your inbox and spam folder the link expires in 5 days, so complete your verification as soon as possible. If your link expires or you have not received it, open a KYC support ticket to request a replacement.
You will receive a secure KYC link by email within an hour of your onboarding being confirmed. Check your inbox and spam folder the link expires in 5 days, so complete your verification as soon as possible. If your link expires or you have not received it, open a KYC support ticket to request a replacement.
What is KYC? Know Your Customer (KYC) verification is a regulatory requirement under Anti-Money Laundering laws, Payment Services Directives, and Banking regulations. It confirms the identity of all merchants on the Nayax platform, protecting your business, Nayax, and the wider payment ecosystem from fraud.
Documents required vary by region and entity type. Use the region cards below to find your requirements. If your region is not listed, see Other Regions.
Jump to Your Region
Click a region to expand its document requirements.
Business Entities (LLC, Corporation, Partnership)
- Tax Identification Number (TIN / EIN)
- Proof of beneficial ownership (for entities with 25%+ ownership)
- Proof of Bank Account and bank statements (not older than 3 months)
- W-9 Form
- Identity document of authorized signatory
- Business registration documents (e.g., Articles of Incorporation, Certificate of Formation)
- DBA registration (if operating under a name other than full legal name)
- Proof of name change (if applicable)
Sole Traders
- Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)
- Proof of address (utility bill, bank statement, or lease agreement dated within the last 90 days)
- Proof of Bank Account and bank statements (not older than 3 months)
- Government-issued photo ID (driver's license or passport)
- Government-issued business registration documents
Additional: Entity-Specific Requirements
Corporations
- Articles of Incorporation
- Organizational chart
LLCs
- Articles of Organization
- Certificate of Formation
Partnerships
- Partnership Agreement
- Trade Name Certificate
Trusts
- Trust Agreement
- Trustee and beneficiary details
Non-Profits / Charities
- IRS 501(c)(3) letter
- State registry confirmation
Government Entities
- Government domain email confirmation
For corporations, trusts, public trusts, and other entities: Provide directors' full name, date of birth, and occupation. List all individuals owning 25% or more. Include details of trustees, beneficiaries, and settlors where applicable.
Business Entities (LLC, Corporation, Partnership)
- Government-issued business registration documents (e.g., Certificate of Incorporation, Articles of Association)
- Business Number (BN)
- Proof of Bank Account and bank statements (not older than 3 months)
- Business owner's government-issued photo ID (driver's license or passport)
- Proof of beneficial ownership (for entities with 25%+ ownership)
- Certificate of Good Standing
- Power of Attorney (POA)
- Persons with Significant Control (PSC) information
Sole Proprietors
- Social Insurance Number (SIN)
- Government-issued photo ID (Passport, Driver's License, or Provincial ID)
- Proof of address (utility bill, bank statement, or lease agreement dated within the last 90 days)
- Proof of Bank Account and bank statements (not older than 3 months)
- T4A and T5 forms
- Business registration (if operating under a DBA name)
- Proof of name change (if applicable)
Additional: Entity-Specific Requirements
Corporations
- Articles of Incorporation
- Organizational chart
Partnerships
- Partnership Agreement
- Trade Name Certificate
Trusts
- Trust Agreement
- Trustee and beneficiary details
Non-Profits / Charities
- Tax exemption certificate
- CRA registration
Government Entities
- Government domain email confirmation
For corporations, trusts, public trusts, and other entities: Provide directors' full name, date of birth, and occupation. List all individuals owning 25% or more. Include details of trustees, beneficiaries, and settlors where applicable.
Business Entities (LLC, Corporation, Partnership)
- Certificate of Incorporation or equivalent company registration document
- VAT registration number
- Company extract from the commercial register (dated within the last 3 months)
- Authorized signatories' government-issued photo IDs (national ID card or passport)
- Proof of Bank Account and bank statements (not older than 3 months)
- Proof of registered business address (official document dated within the last 90 days)
Sole Traders
- National ID card or passport
- Tax Identification Number (TIN)
- Proof of business registration (if applicable in your country)
- Proof of business address (utility bill, bank statement, or government correspondence dated within the last 90 days)
- Proof of Bank Account and bank statements (not older than 3 months)
Additional Documents for EU
- Organizational Chart
- Annual Financial Statement
- Partnership Agreement
- Trust deed (for trusts)
- Charity governance documents (constitution, AGM minutes)
- Tax Identification Number (TIN)
- Power of Attorney (POA)
- License / Retail Trade License
UK only - this section applies exclusively to operators registered and operating in the United Kingdom.
Business Entities (LLC, Corporation, Partnership)
- Director and shareholder identification (passport or driver's license)
- Companies House registration number
- Certificate of Incorporation
- Proof of registered office address (dated within the last 90 days)
- Proof of Bank Account and bank statements (not older than 3 months)
Sole Traders
- ID: Passport or UK driver's license
- National Insurance Number or UTR (Unique Taxpayer Reference)
- Proof of ownership (e.g., trading name confirmation)
- Proof of business address (dated within the last 90 days)
- Proof of address (utility bill, council tax, or bank statement)
- Proof of Bank Account and bank statements (not older than 3 months)
Additional Documents for UK
- Organizational Chart
- Annual Financial Statement
- Partnership Agreement
- Trust deed (for trusts)
- Charity governance documents (constitution, AGM minutes)
- Recent Companies House filings (if discrepancies exist)
- Power of Attorney (POA)
- License / Retail Trade License
If your business operates outside the regions listed above, your KYC link will specify the exact documents required based on local regulations. Generally, you will need the documents listed below.
- Business registration documents
- Tax identification numbers
- Owner/director identification
- Proof of business address
Submission Tips and Processing Times
Document Requirements
- Clear, legible, and in colour (where applicable)
- Valid and not expired
- All four corners of the document visible
- Business name matches exactly as registered
Accepted Formats
- PDF, JPG, or PNG files only
- Maximum file size: 10 MB per document
Processing Times
| 5-7 business days | Standard verification |
| 5-10 business days | Complex cases requiring additional review |
FAQ
Nayax is required by financial regulations, including Anti-Money Laundering laws, Payment Services Directives, and Banking regulations, to verify the identity of all merchants. This protects your business, Nayax, and the payment ecosystem from fraud.
Yes. Your documents are handled with bank-level security:
- Encrypted during upload using bank-level encryption
- Stored in secure, compliant data centres
- Accessed only by authorised compliance personnel
- Retained only as long as legally required
- Never shared with third parties except as required by law
Contact our compliance team at KYC Support or Nayax Support. In some cases, alternative documentation can be accepted. Every business situation is unique, and the team will work with you to find a solution.
Yes, only if they hold a Power of Attorney (PoA) or are an authorised signatory for your business. You must provide documentation of their authority alongside the submission.
Documents in major European languages are generally acceptable. For other languages, certified translations may be required. Contact the compliance team first, they will confirm whether translations are needed before you submit.
Each country has different financial regulations. Nayax must comply with local laws in every market it operates in, which means documentation requirements differ by region.
Troubleshooting
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