Understanding the Nayax Platforms
Not sure which Nayax tool does what? This article explains Nayax Core, MoMa, Monyx Wallet, and Nayax U in plain language and shows how they work together.
General
Understanding the Nayax Platforms
Not sure which Nayax tool does what? This article explains Nayax Core, MoMa, Monyx Wallet, and Nayax U in plain language and shows how they work together.
When you first get started with Nayax
It can be unclear which app or platform to use for which task. Nayax Core, MoMa, Monyx Wallet, and Nayax U each serve a different purpose, and understanding the difference saves time and avoids confusion.
Click each platform below to learn what it does, who it's for, and how it fits into your day-to-day work.
- 1You have an active Nayax operator account, or you are a customer looking for the consumer app.
- 2You know your role: business owner or administrator, field staff, or end customer.
- 3You have a web browser (for Nayax Core) or a mobile device running iOS or Android (for MoMa and Monyx Wallet).
The Four Nayax Platforms
Tap a platform to expand it.
Your help center and learning platform. Nayax U is the official Nayax help center, where you might be right now. It is a comprehensive library of step-by-step guides, video tutorials, decision trees, and reference articles covering every Nayax product and feature.
Whether you are setting up your first machine, troubleshooting an issue, or exploring a new feature, Nayax U is your first stop for answers.
- Step-by-step setup and configuration guides for all Nayax products
- Video walkthroughs embedded in articles
- Decision trees for common troubleshooting scenarios
- Release notes and product update announcements
- A feedback system so you can tell us what content to add or improve
Your management platform, in a web browser. Nayax Core is the central management platform for your Nayax operation. It is where you configure your business, manage machines and devices, monitor transactions, run reports, and control team access, all with no software to install.
Think of Nayax Core as your back office. Everything starts here: before you can process payments or connect devices, your operator account and settings must be configured in Nayax Core first.
- Configure your operator account and payment methods
- Create and manage machines and device connections
- Add team members and control their access levels
- View transaction history, sales reports, and performance data
- Push firmware updates and customize device behavior
- Set up alerts and automated notifications
Your mobile management app, iOS and Android. MoMa is the Nayax mobile app for managing your operation from your phone. It is designed for operators and field staff who need to monitor performance, take action, and make decisions without being at a desk.
Where Nayax Core is your full management platform, MoMa gives you the most important information and controls in a mobile-first format, optimized for quick checks and on-the-go actions.
- View sales and machine performance at a glance
- Receive and manage alerts for low stock, connectivity issues, and more
- Process remote refunds without visiting the machine
- Manage planograms and product maps
- Use predictive restocking tools to plan your route
- Monitor machine health and connection status in real time
Your customer loyalty and payment app, iOS and Android. Monyx Wallet is the consumer-facing app in the Nayax ecosystem. It is used by your customers, the people who buy from your machines, not by operators or administrators.
Through Monyx Wallet, consumers can pay at Nayax-enabled machines, collect loyalty points, receive promotions, and manage their spending. As an operator, you can use Nayax Core to configure loyalty campaigns and promotions that appear inside the Monyx Wallet app.
- Cashless payment at Nayax-enabled vending machines and kiosks
- Loyalty points collection and redemption
- Access to operator-configured promotions and discounts
- Transaction history and spending overview
- Top-up and wallet balance management
Which Platform Should You Use?
A quick reference to match your role to the right tool.
| Platform | Who it's for | Access |
|---|---|---|
| Nayax U | Everyone | Web browser |
| Nayax Core | Operators and administrators | Web browser — required for all operators |
| MoMa | Operators and route drivers | iOS / Android — optional but recommended for field teams |
| Monyx Wallet | Consumers and end users | iOS / Android — for your customers, not for you to manage your business |
Nayax Core is your full web-based management platform — you use it to configure your business, machines, and devices. MoMa is the mobile app version for on-the-go monitoring and actions. Both connect to the same account, but Core is for setup and administration while MoMa is for field use.
Not necessarily. Nayax Core is required for all operators. MoMa is optional but recommended if you or your team manage machines in the field. Monyx Wallet is for your customers, not for you to manage directly. Nayax U is the help center you are already using.
Yes. Monyx Wallet is a consumer app downloaded by the people who buy from your machines. As an operator, you configure the loyalty and payment settings for it inside Nayax Core.
No. Nayax Core runs in a web browser, no installation required. MoMa and Monyx Wallet are mobile apps available on iOS and Android and need to be downloaded from the App Store or Google Play.
First, check whether you are on Classic Core or New Core, some features are only available in New Core. If you are on the correct version, your user role may not include permission to access that feature. Contact your system administrator or local Nayax distributor for help.
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