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How to Set Up a Printed Receipt for Nova Devices

Customize Nova device receipts in Retail Core with a logo, business details, and bottom notes and extend to fiscal compliance with EFSTA or digital delivery with Weezmo.

General

Make every receipt a branding opportunity. Customize Nova device receipts with your logo, business details, special offers, and digital options to reinforce your brand and comply with tax regulations.

Receipt Layout Overview

Your receipts are more than transaction records they're mini-marketing tools. Customize them with your logo, business details, special offers, and even digital receipt options to reinforce your brand, comply with tax regulations, and enhance the customer experience long after they've left your store.

Your Nova Market receipt has four customizable printed zones, plus optional digital receipt delivery via Weezmo. Each zone maps to a specific setting in Retail Core. Use the diagram below to identify which field controls which part of the printed receipt.

Your Machine Name
 
Company Name VAT No.
Phone number
 
Description Price Tax
Item A  2.1017%
Item B  1.3517%
 
Before TAX  3.45
Tax  0.59
Total  4.04
Paid with Credit card
 
Thank you
Have a nice day
Customer support +971-XX-XXXXXXX

What each zone controls

1 — LogoYour company logo printed at the top of every receipt. Uploaded as an image file in Retail Core under Administration.
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2 — Business DetailsCompany name, VAT / tax registration number, and phone number. Required for legal compliance in most regions.
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3 — Tax / VATPer-item tax rate, pre-tax subtotal, tax amount, and final total. Driven by the Tax Group assigned to each product.
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4 — Bottom NotesFree-text footer printed beneath the total. Use for thank-you messages, return policies, or support contact details.
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Source image:

Before You Start

  • ✅ You have Administrator access to Retail Core (webui-srv.bnayax.com).
  • ✅ Your Nova device is activated and online (see the Nova activation guide if not).
  • ✅ Your company logo file is ready - square format, at least 500 x 500 px, white or transparent background, PNG preferred.
  • ✅ You have your VAT / tax registration number and business phone number to hand.
  • ✅ Products in your catalog already have a Tax Group assigned - tax figures on the receipt are driven by product tax settings, not the receipt itself.
  • ✅ For EFSTA (Parts 5-6): You have EFSTA credentials from your EFSTA account. Required only in countries with fiscal receipt obligations.
  • ✅ For Weezmo (Parts 7-8): Weezmo is enabled on your Nayax account. Contact your Nayax representative if you are not sure.
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Tax on the receipt is automatic: The Tax / VAT section of the printed receipt (zone 3) is populated automatically from the Tax Group assigned to each product. You do not configure tax values on the receipt itself - you configure them on the product. This guide covers the logo, business details, and free-text bottom notes.
Part 1

Add a Logo to the Receipt

Upload your company logo so it appears at the top of every printed receipt. The logo is managed under Administration in Retail Core.

  1. 1

    Log in to Retail Core at webui-srv.bnayax.com with your administrator credentials.

  2. 2

    In the side menu, navigate to Administration and locate the logo upload field.

  3. 3

    Click the Upload button (or the image icon) next to the Logo field.

  4. 4

    Select your logo file from your computer. Use a square image of at least 500 x 500 px with a white or transparent background (PNG recommended).

    💡
    Tip: Thermal receipt printers print in black and white - use a high-contrast version of your logo with no gradients for the clearest result.
  5. 5

    Click Save to apply the logo to your receipt settings.

    ✅
    What you should see: A preview of the uploaded logo appears in the field. The logo will print on the next transaction receipt once the device syncs.
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Full guide: How to Add a Logo to the Receipt - detailed walkthrough with screenshots.
Part 2

Add Business Details to the Receipt

Business details (company name, VAT number, phone) appear below the logo on every receipt. These fields are set under Company in Retail Core and are required in most regions for tax compliance.

  1. 1

    Log in to Retail Core at webui-srv.bnayax.com with your administrator credentials.

  2. 2

    In the side menu, navigate to Company and open your company profile.

  3. 3

    Fill in the following fields:

    Field What to enter
    Company Name Your registered business name as it should appear on receipts.
    VAT / Tax Number Your VAT or tax registration number. Required for tax-compliant receipts.
    Phone Number A customer-facing contact number (optional but recommended).
  4. 4

    Click Save to store the details.

    ✅
    What you should see: The fields update and a confirmation message appears. Business details will print on receipts from the next transaction onwards.
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Full guide: How to Add Business Details to the Receipt - detailed walkthrough with screenshots.
Part 3

Tax / VAT on the Receipt

The tax section of the receipt is generated automatically from the product catalog - you do not configure tax amounts on the receipt itself. Understanding how tax flows through ensures your receipts are always accurate.

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How tax gets on the receipt: Each product in your Retail Core catalog has a Tax Group assigned (for example 9% reduced or 21% standard). When a transaction is processed, the device applies the correct tax rate per product and prints a per-item breakdown, subtotal, tax total, and final total automatically.

The receipt tax section shows:

Receipt line What it shows
Description / Price / Tax (columns) Each purchased item with its individual price and the tax rate applied.
Before TAX Subtotal of all items excluding tax.
Tax summary row Total tax amount charged across the transaction.
Total Final amount paid including tax.
Paid with Payment method (credit card, contactless, Monyx Wallet, etc.).
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To change a tax rate: Update the Tax Group assigned to the product in Retail Core > Catalog > Products. The receipt updates automatically on the next transaction - no receipt settings change needed.
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Full guide: What is Tax / VAT on the Receipt - detailed explanation with screenshots.
Part 4

Add Bottom Notes to the Receipt

Bottom notes appear as free text beneath the total on every receipt. They are managed under Administration in Retail Core. Use this section for thank-you messages, your support phone number, or a returns policy.

  1. 1

    Log in to Retail Core at webui-srv.bnayax.com with your administrator credentials.

  2. 2

    In the side menu, navigate to Administration and locate the Bottom Notes or Receipt Footer field.

  3. 3

    Enter the text you want printed at the bottom of every receipt. Each line of text becomes a separate printed line.

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    Example content: "Thank you for your purchase", "Have a great day", "Customer support: +XX-XXX-XXXX". Keep it concise - thermal receipt paper width is limited.
  4. 4

    Click Save to store the bottom notes.

    ✅
    What you should see: The text is saved and will appear on all receipts from the next transaction. Run a test transaction to confirm the notes print as expected.
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Full guide: How to Add Bottom Notes on a Receipt - detailed walkthrough with screenshots.
Part 5

Set Up EFSTA Fiscalization on POS

EFSTA fiscalization is required in certain countries (Austria, Germany, and others) to ensure receipts meet local fiscal regulations. When enabled, each receipt is signed and registered with the EFSTA fiscal system.

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Regional requirement: EFSTA fiscalization applies only in countries where fiscal receipt registration is legally mandated. Check with your local Nayax representative before enabling this feature.
  1. 1

    Log in to Retail Core at webui-srv.bnayax.com with your administrator credentials.

  2. 2

    In the side menu, navigate to Administration and open the EFSTA fiscalization settings.

  3. 3

    Enter your EFSTA credentials and fiscal configuration details as provided by your EFSTA account.

  4. 4

    Click Save to apply the fiscal settings.

    ✅
    What you should see: EFSTA fiscalization is enabled and the system is ready to register receipts. Proceed to Part 6 to configure and associate your POS terminals.
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Full guide: How to Setup EFSTA Fiscalization on POS - detailed walkthrough with screenshots.
Part 6

Configure and Associate a POS on EFSTA

After enabling EFSTA fiscalization (Part 5), associate each individual POS terminal with EFSTA so that every receipt from that device is correctly registered.

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Complete Part 5 first: EFSTA fiscalization must be set up at the account level before individual POS terminals can be associated. If you have not completed Part 5, do that before continuing.
  1. 1

    In Retail Core, navigate to the Nayax Retail section and open the POS configuration for the terminal you want to register with EFSTA.

  2. 2

    Locate the EFSTA settings within the POS configuration and enable the association.

  3. 3

    Enter the EFSTA POS identifier assigned to this terminal.

  4. 4

    Click Save and repeat for each POS terminal that requires fiscal registration.

    ✅
    What you should see: The POS is associated with EFSTA. From the next transaction, receipts from this terminal will be fiscally signed and registered.
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Full guide: How to Configure and Associate a POS on EFSTA - detailed walkthrough with screenshots.
Part 7

Activate Weezmo E-Receipts

Weezmo lets you send digital receipts to customers by email or SMS - extending the receipt from a paper slip into a branded digital touchpoint. E-receipts can include promotions and loyalty offers, turning every transaction into a marketing opportunity.

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What is Weezmo? Weezmo is Nayax's digital receipt and loyalty platform. When activated, customers can receive their receipt digitally instead of (or in addition to) a printed receipt, and you gain insight into customer purchase behavior.
  1. 1

    Log in to Retail Core at webui-srv.bnayax.com with your administrator credentials.

  2. 2

    In the side menu, navigate to Administration and open the Weezmo settings.

  3. 3

    Enable the Weezmo E-Receipts toggle and enter your Weezmo account credentials or API key as provided by Nayax.

  4. 4

    Configure the email template and sender details for the digital receipt.

    💡
    Tip: Add a promotional banner or loyalty message to the e-receipt template to drive repeat visits. This is the "mini-marketing tool" advantage of digital receipts.
  5. 5

    Click Save to activate Weezmo e-receipts on your terminals.

    ✅
    What you should see: Weezmo e-receipts are enabled. Customers will now be prompted at the terminal to receive a digital receipt by email after each transaction.
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Full guide: How to Activate Weezmo E-Receipts - detailed walkthrough with screenshots.
Part 8

Activate Weezmo SMS Receipts

In addition to email, Weezmo can deliver digital receipts by SMS - ideal for customers who prefer a quick text confirmation over an email.

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Weezmo E-Receipts required first: SMS receipts are an extension of the Weezmo e-receipt feature. Activate Weezmo E-Receipts (Part 7) before enabling SMS delivery.
  1. 1

    In Retail Core, navigate to Retail Core section and open the Weezmo SMS settings.

  2. 2

    Enable the Weezmo SMS Receipts toggle.

  3. 3

    Configure the SMS sender name and message template.

    💡
    Tip: Keep the SMS message short - include the transaction amount and a link to the full digital receipt. SMS character limits apply.
  4. 4

    Click Save to activate SMS receipt delivery.

    ✅
    What you should see: SMS receipts are enabled. Customers who provide a mobile number at the terminal will receive an SMS receipt after each transaction.
🔗
Full guide: How to Activate Weezmo SMS Receipts - detailed walkthrough with screenshots.

Result

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Your receipts are set up and working

Once your chosen parts are complete and saved in Retail Core, run a test transaction on your Nova device. The printed receipt should display your logo, company name and VAT number, a per-item tax breakdown, and your custom bottom notes. If you have activated Weezmo, the customer will be prompted to receive a digital receipt by email or SMS. If any section is missing, confirm the device is online and has synced with Retail Core since the settings were saved. For fiscal receipts, verify the EFSTA association is confirmed on the POS before going live.

 

Troubleshooting

FAQ

FAQ

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