👥 Customer & Player Operations | Tigapo

General

Creating magical moments for every visitor... Discover how to deliver exceptional service with our Customer & Player Operations guides in Tigapo.

This collection of guides covers the complete player journey - from first-time registration to managing credits, redeeming tickets, and enjoying special packages.

Empower your staff with the knowledge to deliver seamless gameplay experiences while handling transactions efficiently and resolving customer requests with confidence.

Packages

How to Sell a Games Package | Visitors

How to Start a Group Package | Visitors

How to Edit a Running Group Package | Visitors

How To Grant a User Free Package Components | Visitors

Users

👥 How to Register a New User | Visitors

👥 How to Edit a User| Visitors

👥 How to Undo an Action in Users History | Visitors

Tags & Credits

How to Add and Remove NFC Tag | Visitors

How to Create Preloaded NFC Tags | Visitors