How To Add Credits | Visitors
1
Video Guide
2
Click Visitors
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From the tigapo homepage, click on Visitors in the side menu as highlighted in GREEN.
3
Search or Scan a User
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Search for a user by typing their name or using the enrollment reader to scan their tag, as shown on the visual. For app users scan the QR code displayed on the reader screen.
4
User Page
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Once the user has been identified the user page will open and display their activity.
5
Credit Section
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To add credits to this user go to the credit section highlighted in GREEN.
6
Input Credits
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Enter the number of credits to add for this user as highlighted in BLUE.
7
Click Add
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After entering the currency amount, the credit exchange rate will be displayed, and the Add button will become clickable. To complete the process click on the Add Button.
8
Grant Free Credits
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To grant credits for free to the user based on currency, follow these steps: Click on the FREE toggle button highlighted in GREEN.
9
Click Add
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After entering the currency amount, the credit exchange rate will be displayed, and the Add button will become clickable. To complete the process click on the Add Button.
10
Enter PIN Code
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To authorize this action, insert your manager pincode and the reason for this deletion. Then click on submit button.
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