How To Grant a User Free Package Components | Visitors
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Video Guide
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Click Visitors
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From the tigapo homepage, click on Visitors in the side menu as highlighted in GREEN.
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Search or Scan a User
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Search for a user by typing their name or using the enrollment reader to scan their tag, as shown on the visual. For app users scan the QR code displayed on the reader screen.
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User Page
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Once the user has been identified the user page will open and display their activity.
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Add Package
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To add a new package go to the packages section highlighted in GREEN and click on the RED plus icon.
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Select a Package
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A popup will appear and a dropdown will appear showing the available packages for this location.
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Toggle Button
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After selecting a package from the dropdown menu, you can edit or remove specific components as required by clicking on the toggle button as highlighted in GREEN.
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Components Checkbox
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In order to grant a free package component click to mark the checkbox. To remove a package component click to unmark the checkbox.
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Click Add Package Button
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Once you are ready to proceed click Add Package button highlighted.
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Enter PIN Code
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To authorize this action, insert your manager pincode and the reason for this deletion. Then click on submit button.
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Purchased Package Displayed
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The user page will display the newly purchased packages in the Packages section as highlighted.
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