How to Create Refund Reasons | Sales

This guide provides detailed instructions for creating refund reasons in the Retail Core application. To properly track returns, add reasons for which customers would need to return products, this guide will walk you through the necessary steps.

2

Click Sales Tab

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On the dashboard of your Retail Core management suite click the Sales tab.

3

Click Refund Reasons

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In the sub-menu click on Refund reasons.

4

Click + Icon

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Click the plus icon at the top right of the screen.

5

Create Reason

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Enter the reason for example Gift Exchange.

6

Click Add

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Click add button.

7

Create Default Return Reason

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To add a default return reason, click on the edit pencil Icon on the reason line you want to default.

8

Select Default Checkbox

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Check the default checkbox and click on the update button as highlighted in RED on the visual.