How to Create Cancellation Options | Sales

Create various reasons a customer can choose when returning a product by following these steps to efficiently manage cancellation processes.

2

Click Sales Tab

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On the dashboard of your Retail Core management suite click the Sales tab.

3

Click Cancellation Reasons

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In the sub-menu click on Cancellation reasons.

4

Click + Icon

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Click + icon on the top right of the screen.

5

Create Reason

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Create a reason for cancellation. For example: damaged.

6

Click Add

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Click add to save the reason.