How to Create an Operator | Administration

 

About the Nayax Hierarchy

Nayax Core organizes your business using a tree-like hierarchy with three levels:

• Distributors: The top level, representing your local Nayax branch or partner.
• Operators (Actors): Created by the distributor. This is where your business account lives.
• Sub-Operators (Sub-Actors): Created by the operator. Use these to represent areas, routes, or locations. Machines sit at the bottom of every sub-operator.

00:00: Learn to add a new operator to your Nayax Core hierarchy to manage accounts, assign

00:05: machines, and settings from one place.

00:07: The Nayax hierarchy is a three‑level, tree‑like structure: Distributors at the top,

00:12: followed by Operators, and Sub‑Operators such as routes

00:16: or locations. Machines are always placed at the lowest level, under sub‑operators.

00:21: From the dashboard of your Nayax Classic Core platform and select the Administration tab. Next, click on Operator in the drop-down menu.

00:29: To create a new operator, click the Create button, then click 'Add New Operator', as

00:34: highlighted.

00:35: On the Details page, fill all required fields marked with an asterisk. Enter a unique

00:40: Operator

00:41: Internal Code, select the Parent for hierarchy, add the Name and Description from Nayax

00:46: Core, and set Status to Active.

00:47: Click Learn More for the full explanation in Nayax U.

00:52: Under Contact Details, enter the operator's address and contact information.

00:57: In regional settings, fill all required fields marked with an asterisk. Set the

01:02: Currency and Country for this new operator, then Culture, Language, and Time Zone.

01:06: If applicable, enable Daylight Savings and set it to Automatic. Click Learn More for

01:11: the full explanation in Nayax U.

01:14: In regional settings, fill all required fields marked with an asterisk. Set the

01:18: Currency and Country for this new operator, then Culture, Language, and Time Zone.

01:23: If applicable, enable Daylight Savings and set it to Automatic. Click Learn More for

01:28: the full explanation in Nayax U.

01:31: Add Route Information, optionally, enter the Route Manager Name and Mobile Number,

01:35: if applicable. Billing Gateway and Active or Total Machines will populate

01:40: automatically after saving.

01:41: If billing gateway details are missing, contact your distributor.

01:46: Now, go to and click the Billing Gateway tab at the top of the Operator Section.

01:51: On the Billing Gateway page, select the billing gateway from the Primary Billing

01:55: Gateway dropdown.

01:56: If you’re unsure which gateway to choose, contact your distributor; they can help

02:01: with the terms and configuration.

02:03: Click on the Save button to finish.

02:06: The new operator appears in the hierarchy tree on the left panel. You can now

02:10: assign machines, configure sub-operators, and manage settings for this operator.

From the dashboard of your Nayax Classic Core platform and select the Administration tab. Next, click on Operator in the drop-down menu.

Tip: Enable Daylight Savings Status (Automatic) if the operator's region observes daylight saving time.

Click on the Save button once ready to proceed and save this operator.