How to Change Card Credit & View Card Credit History for Prepaid | Consumers

The Card Credit History tab acts as the prepaid card ledger, showing all credit-related transactions since the card was created and allowing you to add, subtract, or manage card and revalue credit.

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Video Guide: How to Change Card Credit & View Card Credit History for Prepaid | Consumers

00:00: Learn how to set the Card Credit History to track prepaid card transactions and

00:04: manage card or revalue credit in Nayax Core.

00:07: From the Nayax Classic Core dashboard, click on the Consumers tab, then select

00:11: Card Management from the dropdown.

00:14: To find your operator, enter the Operator name, Card UID, and the relevant fields. Then, click the search button.

00:21: Locate and click on the operator and card details within the hierarchy.

00:26: Click "Change Credit" to begin modifying credit details for a card.

00:30: Enter the amount in the Additional Credit field and add a note in the Remarks field.

00:34: The Remarks field is mandatory and must be completed before saving.

00:40: Enter the amount in the Additional Revalue Credit field and add a note in the

00:43: Remarks field.

00:44: The Remarks field is mandatory and must be completed before saving.

00:49: When the Revalue Credit field is not visible,

00:51: open the General page and scroll to the Cash Revalue and Credit Card Revalue

00:56: options.

00:57: Make sure the machine supports this feature. For additional information on these

01:01: revalue options,

01:02: click the "learn more" link to be redirected to the Nayax U article.

01:07: Click Change Credit to save these settings.

01:10: Under Credit History, use the checkbox to toggle vend data: Unchecked: view the card’s

01:16: credit history

01:16: without vends Checked: view the card’s credit history including vends

01:21: Don't forget to save the changes. 

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