How to Configure Idle Tariff Fees for EV Sessions | Administration

Discover how to set up an Idle Fee for EV charging sessions. These fees are applicable when vehicles remain connected after the charging session is complete.

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Video Guide

00:01: Discover how to set up an Idle Fee for EV charging sessions. These fees are applicable when vehicles remain connected after the charging session is complete.

00:11: On the Dashboard of your Nayax Energy Core platform, click on the Administration tab.

00:18: In the dropdown menu, locate and click on the Tariff tab.

00:22: Find the Actor Name you want to configure tariffs for and click on it to proceed.

00:28: On the Machine Actors page, set Idle Fees from the Fees tab and click on "Idle Fee."

00:35: Click the "Add Fee" button, as highlighted.

00:38: In the pop-up window, click on the hourly rate to set the idle hourly rate, specify the number of grace minutes, and define the maximum fee to be charged.

00:49: Define the start and end dates in advance for this fee to take effect. Additionally, you can opt to override VAT if you establish custom VAT rates at the tariff level for locations with specific tax regulations or billing situations.

01:04: To continue, click the save button to save your progress!

01:09: You will return to the main screen, where you’ll see that your idle fee has been added successfully.

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