eReceipt Configurations

Configure digital eReceipts in Nayax Core at operator or machine level, customise delivery and branding, and let customers retrieve receipts directly on VPOS Touch and Onyx devices.

General

Payments & Receipts › eReceipts

eReceipt Configurations

Set up digital receipts for your customers customise templates, configure operator-level and machine-level settings, and reduce paper waste across your fleet.

👤 Operators
📦 Nayax Core · VPOS Touch · Onyx
🗂 Payments & Receipts
Overview

What Are eReceipts?

eReceipts are digital proof-of-purchase sent directly to your customers after a transaction by email, SMS, or QR code scan. They replace printed paper slips, reduce consumable costs across your fleet, and give your brand a consistent, professional presence at every sale.

 
Eco-friendly - eliminate paper roll costs and waste
 
Branded templates - add your logo, colours, and contact details
 
Two configuration levels - set defaults at operator level, override at machine level
 
Customer self-service - VPOS Touch and Onyx devices let buyers retrieve receipts on-screen
💡
Tip: Configure eReceipts at the operator level first to set a consistent baseline, then override individual machines only where the default doesn't apply.
In This Section

Configuration Guides

Select the guide that matches your role or task. Each article covers a distinct configuration area, start with the operator-level setup before configuring individual machines.

Administration
⚙️
Operators
E-Receipt Configuration - Operator Level
Set default eReceipt behaviour for your entire account enable the feature, choose delivery methods, and customise your brand template in Nayax Core.
 
Operations
🖥️
Operators
Configuring E-Receipt Functionality - Machine Level
Override operator defaults for a specific machine, toggle eReceipts on or off, adjust delivery settings, and apply machine-specific branding.
 
VPOS Touch · Onyx
📱
End Customers
Getting Your E-Receipt
Step-by-step guide for customers retrieving a digital receipt from a VPOS Touch or Onyx device after completing a transaction.
 
ℹ️
Access required: Operator-level and machine-level configuration requires Administration access in Nayax Core. The customer-facing guide does not require a Nayax login.

Troubleshooting

FAQ

FAQ

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