How to View Feedback Alerts for Monyx Wallet for a Specific Machine | Operations
Managing your Monyx feedback alerts will help understand and manage your business effectively and maximize your consumer's loyalty.
1
Video Guide
00:00: This guide will assist you in accessing feedback alert for Monyx Wallet for
00:04: a specific machine.
00:11: Click on the machines tab from the drop-down menu.
00:22: Locate and click on the machine from the hierarchy.
00:26: Click on the Info Tab and from the drop-down menu select Last alerts as highlighted.
00:31: Here you can view your Monyx Wallet alerts.
00:34: Pro tip: To filter only the event
00:36: you want to view, click on the 3 dots Under the Event Group column, then click
00:40: on the filter option and fill in the fields accordingly.
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Click Operations
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On the Dashboard of your Nayax Core management suite click on the Operations tab.
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Click Machines
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Click on the Machines tab from the drop down menu.
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Fill in Operator Details
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Type in your Operator name and any other fields to locate your machine. Click search button as highlighted in RED on the visual.
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Locate the Machine in Hierarchy
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Locate and click on the machine from the hierarchy.
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Click Info Tab
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Click on the Info Tab and from the drop-down menu select Last alerts as highlighted.
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Last Alerts View
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Here you can view your Monyx Wallet alerts.
8
Filter Results
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Pro tip: To filter only the event you want to view, click on the 3 dots Under the Event Group column, then click on the filter option and fill in the fields accordingly.
Thank you!
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