How to View Feedback Alerts for Monyx Wallet for a Specific Machine | Operations
Managing your Monyx feedback alerts will help understand and manage your business effectively and maximize your consumer's loyalty.
Video Guide
00:00: This guide will assist you in accessing feedback alert for Monyx Wallet for
00:04: a specific machine.
00:11: Click on the machines tab from the drop-down menu.
00:22: Locate and click on the machine from the hierarchy.
00:26: Click on the Info Tab and from the drop-down menu select Last alerts as highlighted.
00:31: Here you can view your Monyx Wallet alerts.
00:34: Pro tip: To filter only the event
00:36: you want to view, click on the 3 dots Under the Event Group column, then click
00:40: on the filter option and fill in the fields accordingly.
Click Operations
Image AttachedOn the Dashboard of your Nayax Core management suite click on the Operations tab.
Click Machines
Image AttachedClick on the Machines tab from the drop down menu.
Fill in Operator Details
Image Attached
Type in your Operator name and any other fields to locate your machine. Click search button as highlighted in RED on the visual.
Locate the Machine in Hierarchy
Image AttachedLocate and click on the machine from the hierarchy.
Click Info Tab
Image AttachedClick on the Info Tab and from the drop-down menu select Last alerts as highlighted.
Last Alerts View
Image AttachedHere you can view your Monyx Wallet alerts.
Filter Results
Image AttachedPro tip: To filter only the event you want to view, click on the 3 dots Under the Event Group column, then click on the filter option and fill in the fields accordingly.
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