How to Enable Revalue and Top Up for Retail | Consumers
Video Guide
00:00: This guide will walk you through the process of setting a revalue and top up for a prepaid card user using the Nayax Core. Follow the instructions below to complete the necessary steps. 00:11: Dashboard of your Nayax Core management suite click on Consumer tab. 00:15: Select the card management tab. 00:18: Fill in your operator name and any other fields to locate your operator. 00:23: Click on the search button. 00:26: Locate and click on the specific card in the operator from the hierarchy. 00:31: Scroll to select the cash revalue box. Cash revalue and top up - Allows this card to be revalued with cash at a vending machine. Make sure that the machine supports this feature as you need to define it. 00:44: Scroll to select the credit card revalue box. Credit card revalue and top up - Allows this card to be revalued with credit card at a vending machine. Make sure that the machine supports this feature as you need to define it. 00:58: Set the revalue amount. 01:01: Make sure to save your work! 01:04: In this guide, you learned how to navigate the Nayax application to set a revalue and top up for a prepaid card user. By following the provided instructions, you can easily perform these actions in the application.
Click Consumers Tab
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Click Card Management
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Type Operator Name
Image AttachedEnter the name of the operator or sub-actor located under this card for revalue top up permissions to be changed.

Enter UID
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Click Search
Image AttachedClick the search button.

Locate User
Image AttachedLocate and click on the specific card in the operator from the hierarchy.

Cash Revalue Top Up
Image AttachedScroll down to Revalue section for options
Cash revalue top up - Allows this card to be revalued with cash at a vending machine.
*Under the Payment parameter, the operator needs to check the attribute called: "Cash Revalue Enable & Limit" to the maximum allowed revalue the operator desire.
Make sure that the machine supports this feature and you need to define it (Go to Operation > Machines > Attributes tab> on General Tab > go to Card Readers > Card Reader MDB Level, Set the value as 2).

Credit Card Revalue Top Up
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Set Maximum Revalue Amount
Image AttachedIt is not possible to revalue the card for the larger amount defined by the distributor page.
For example - if the client already has 200.00 EUR on their revalue credit and the Maximum amount for revaluing with a credit card is 225.00, the client will be able to revalue the credit only by 25.00 EUR more – it is not possible to change this amount.
Click Save
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Thank you!
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