How to Configure your Machine for Pre-Selection Payment Flow | Operations

Pre-selection payment flow allows operators to enable customers to choose their desired product or service before making a payment. This configuration is ideal for vending machines or kiosks where product selection is the first step in the purchasing process. The pre-selection flow improves the customer experience by providing seamless product browsing and selection prior to payment confirmation.

Operators benefit from this flow as it aligns with environments where customer choice influences purchasing behavior, reducing transaction friction and enhancing engagement.

Why and What Is the Purpose of These Flows for the Operator?

Pre-Selection: Enhances customer satisfaction in retail-like environments by prioritizing browsing and selection. It works best in low-risk settings where customers finalize product choices before paying.