Overview Dynamic Transaction Monitor | Reports

Using the Dynamic Transaction Monitor

General

Using the Dynamic Transaction Monitor and interpreting the information within the transaction after running the report in DTM, you will see some information that may or may not be relevant in the transaction.
 
In this article you will be able to interpret the information in order to understand what information is needed or not needed to verify, generate receipt, request refund or any other task that you are looking to complete in DTM. After running the report in DTM you should see a number of transactions based on the date range in the time interval.
 
There is a ton of information in the transaction that may seem cumbersome at first but this article should be able to shed some light on the information in the transaction As a default report you will see the Site ID along with some other categories that are used to identify the card used, the date and time of the transaction, the amount, the authorization and settlement amount, the item chosen and a few other categories.
 
 
Here is the outline of what each of those categories mean when running a default report in DTM. 
 

Site ID - The server where the transaction information is stored

Transaction ID - This number is unique for each transaction. This number can be used to find a transaction without having to use the filters on this page in the Nayax platform

Payment Method ID - This number is used to identify how the payment was made. If a card was used, the number will be 1. If cash was used, the number will be 3.

Currency - This category describes what type of money that was used for the payment. In the United States it will be USD (United States Dollar) and in Canada it will be CAD (Canadian Dollar) Machine name - This category contains the name of your machine that is set in Operations > Machines. This information will be under the general section under machine reference

Authorization Value - This is the amount that is held when a card is being used. This amount is held by the bank where the request is made.

Campaign ID - This category is usually empty and holds no relevance when running a report in DTM. If there is any information in this column, please reach out to technical support for assistance. 

Settlement Value - This is the amount of the transaction that was actually spent on the card that was used. In some cases, this number will be different than the authorization amount but this will be the amount that was spent at the machine/card reader. 

Product Selection Info - This category will contain information about the item that was purchased if the product map is setup in Operations > Machines or Inventory Dashboard 

Card Number - This column contains card information that was used in the transaction.

NOTE: The only visible information about the card that was used is the first 4 and last 4 but the middle digits are not visible to protect the card information of the card user. This information is truncated for security purposes. 

 

Authorization RRN - This column has the confirmation number of the transaction and be searched in the confirmation number field above. 

Machine Authorization Time - This column includes the date and time of the authorization for the card that was used and represents the date and time of the request to the bank 

Machine Settlement Time - This column includes the date and time of the settlement for the card that was used and represents the date and time of the amount that was approved by the bank 

Credit card type - This column contains information about whether transaction is either credit or debit. This would be defined when card is used depending what is reported from the bank. 

Card type - This column contains information on how the card was used. The information that shows is usually shows Contact (CON) also referred to as chip or insert, Swipe (MCR), Contactless (CLS), or Near Field Communication (NFC). 

Payment Method (Source) - This column contains the same information as card type 

Transaction Status ID - This column contains a code that will be attached to the transaction whether the transaction has been completed or not. The number in this column will represent a cancel code along with a color on the transaction to determine why the transaction was cancelled. If the transaction went through the transaction will be white or off - white and the Transaction Status ID will be 12. 

Transaction Type ID - In this column it will be a number to indicate what time of payment was made. If the transaction was a card it will be 0. If the payment was made with cash this field will be empty 

Billing provider - This column contains information about the billing gateway that was used to process the card sale. 

Refund request by; Refund request date; Refund Reason - These columns will be populated if the transaction is being processed for a refund so if this is empty that means the transaction was not requested for a refund 

NOTE: You can create a custom report based on your preferred filters by clicking the Green plus sign that says Add Tab as seen here  

 
From here you can create a custom report that gives you the option to use what filters you would like and you can drag and drop the categories to the last column to add to your report as seen here 
 
 

Did you find this article helpful?

Related articles

Understanding the Dynamic Transaction Monitor | Reports