Regional Guides / Nayax North America / Compliance

Nayax US | Understanding the KYC Verification Process

Before your Nayax device goes live, US law requires identity and business verification. This guide covers the documents you need, by business type, and how the 6-step onboarding process works from start to approval.

👤 Operators & Distributors
đŸ“Ļ Nayax US - Compliance
Operator Distributor Sole Proprietorship LLC Partnership Publicly-Traded Government Entity Charity / NFP US region
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US only: This guide applies exclusively to Nayax LLC operators verifying in the United States. Before any Nayax device can be activated or payment processed into your account, Nayax is legally required to verify your identity and business details under US Anti-Money Laundering laws and government legislation.
1

How the KYC Process Works

The 6-step onboarding form and what happens at each stage.

When Nayax contacts you after your order, you receive a welcome email with a Get started link. This opens the 6-step onboarding form. Steps 1 to 5 collect your business, account, payment, and ownership details. KYC verification runs alongside the form and cannot be completed unless the required earlier information is provided.

1
Welcome
 
2
Business Info
 
3
About Your Account
 
4
Fees & Payments
 
5
Related Individuals
 
6
Your Contracts
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Add [email protected] to your safe senders list before you begin. KYC confirmation emails, document upload links, and identity verification links all come from this address, and can land in spam.
  1. Welcome - Confirm you have received the welcome email and click Get started.
  2. Business Information - Enter your trading name, entity type, registered address, and ownership structure. The business name here must exactly match the name on the bank account where you want Nayax to send your payout. For sole proprietors, enter your SSN. For LLCs, partnerships, and publicly traded companies, enter your TIN/EIN.
  3. About Your Account - This step identifies who controls and owns your business. It is required under US government legislation and Anti-Money Laundering laws. Nayax uses this information for financial risk assessment and regulatory compliance.
  4. Fees & Payments - Review and confirm your fee schedule and expected monthly account activity. This is where you enter the bank account Nayax US will use to send your payouts. The account details must exactly match your registered entity name.
  5. Related Individuals - Fill in information about the beneficial owner(s) of the company. Click Edit to start.
  6. Your Contracts - Review and digitally sign your Service Agreement and Clearing Agreement. These must be signed by a business owner or a person holding a valid Proof of Authority (POA).
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Save as you go. The form lets you save at each step and return later. Use this if you need to gather documents or contact a director or nominee before completing the Declaration.
2

Documents Required from Every Operator

These apply regardless of your business type.

Document Detail Applies to
Signed Service Agreement & Clearing Agreement Both contracts must be signed by a business owner or a person with a valid Proof of Authority (POA). All entities
Business bank statement in the entity name The name on the bank statement must exactly match the business name on your Nayax contract. Upload a PDF statement or bank letter showing account name, routing number, and account number, with leading zeros included where applicable. All entities
Personal identification - Passport or government ID A current photo ID for the person signing the contracts and completing the Declaration. The name and address on your ID must match those on all submitted documents. All entities
Proof of address - utility statement or tax notice A gas, electricity, or water bill, or a tax notice dated within the last 3 months. The name and address must match the ID document you upload. All entities
Proof of authority (POA) - if a nominee is completing the process If the person completing onboarding is not the business owner, a signed POA is required. Nayax can provide the form on request. It must be signed by the CEO, managing director, or a company director, and name the authorized person. Where applicable
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Document quality matters. Blurry images or documents where part of the text is cropped can delay your verification. Check every upload before submitting. You may be asked to resubmit if documents are not clear.
3

Additional Requirements by Business Type

What Nayax needs to know, depending on your entity structure. Select the type that applies to you.

Sole Proprietorship Click to expand đŸ”Ŋ
  • Current photo ID and SSN, plus your home address and date of birth
  • Business bank statement
  • If operating under a trade name, a DBA registration is required - unless the trade name contains your full first and last name

DBA filing is not required in Kansas (KS), New Mexico (NM), or South Carolina (SC).

LLC Click to expand đŸ”Ŋ
  • Tax ID (TIN/EIN) and state of legal formation - must be a US state
  • Registered company address and month/year established
  • Names, SSNs, and dates of birth of all Ultimate Beneficial Owners (UBOs) - anyone holding 25% or more of shares, including via parent companies
  • One formation document: Articles of Organization, Certificate of Organization, or Certificate of Formation

Details are verified against your state's business registry. A non-owner may complete the process with a signed POA from a company director.

Partnership Click to expand đŸ”Ŋ
  • EIN (format XX-XXXXXXX) and state of legal formation
  • Registered or partnership address
  • Names, SSNs, and dates of birth of all owners holding 25% or more
  • One formation document: Partnership Agreement, Certificate of Limited Partnership, or Certificate of Good Standing

Verified against the partnership agreement or state registry. A non-partner may complete the process with a signed POA from the managing partner.

Publicly-Traded Click to expand đŸ”Ŋ
  • Stock exchange ticker (NYSE, NASDAQ, or NYSE American)
  • Business tax ID number and company address
  • Power of Attorney (POA) from the authorized representative
  • Personal details of the individual opening the account: name, address, date of birth, SSN
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Private subsidiaries where at least 51% of equity is held by a US-listed public company may also be exempt from beneficial ownership requirements.
Government Entity Click to expand đŸ”Ŋ
  • Full legal name and title of the authorized contact person
  • Power of Attorney (POA) from the authorized contact
  • Email address ending in a recognized government domain (.gov, .edu, .org)
  • Bank account must be a government account (not a personal statement)

Public government entities are exempt from submitting a W-9 form if tax-exempt, and the contact person's date of birth and SSN are not required. Enhanced due diligence applies under AML regulation.

Charity / NFP Click to expand đŸ”Ŋ
  • Confirmation the organization is registered on the state registry
  • 501(c)(3) status or equivalent IRS letter, or Nayax will check the IRS Tax Exempt Organization Search
  • Power of Attorney (POA) from the authorized representative
  • Entity bank account (not a personal statement)
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Home-based charities cannot be onboarded. Organizations not found in the state registry will not be able to complete onboarding.