Embedded Customers Onboarding Process | Embedded Payment

Traditional payments demand complex setup and ongoing management. Nayax embedded devices remove the friction, delivering a fast, automated activation experience built on one principle: simplicity without compromise.

General

This article is your fast-track to activating Nayax-enabled devices. Everything you need is here simple setup, clear instructions, and instant support access.

New to Nayax? No problem. We've made this as easy as possible.

Questions anytime? Contact your OEM Partner or reach out to us directly.

 

Your 4-Step Activation Journey


Step 1: Access

You're already here! You scanned the QR code or clicked the link from your OEM partner.

Step 2: Register

Enter your business details and device serial numbers. Simple form, no complexity.

Step 3: Choose Support 

Pick the support model that fits your business (see comparison below).

Step 4: Activate 

New operators: Complete quick KYC verification (we'll email you the link)

Existing operators: Instant approval

Result: Your devices go live automatically!


 

SUPPORT 


Choose Your Support Experience. You decide who supports your operations.

Both options give you full Nayax functionality the difference is who you call when you need help.

 

OEM SUPPORT


Cost: Included no additional fee

Your Contact: Your OEM partner

Best For: Operators with strong OEM relationships who prefer single-point contact

Support Hours: Set by your OEM

What You Get: Device support, troubleshooting through OEM

 

NAYAX SUPPORT


Cost: Small monthly subscription

Your Contact: Nayax global support team

Best For: Operators wanting 24/7 access to Nayax's full support ecosystem

Support Hours: 24/7 global coverage

What You Get: Device support, platform access, proactive monitoring, dedicated helpdesk

Can't decide? Start with OEM Support you can always upgrade to Nayax Support later.

Questions about pricing? Contact your OEM partner or Nayax Partner Manager.

 

Device Registration


Finding Your Serial Numbers:

  • Look on the back/bottom of your device
  • Format: Usually 10-12 alphanumeric characters
  • Multiple devices? Enter them one per line or separated by commas

Registering Multiple Devices:

1. Enter all serial numbers in the registration field

2. System validates each one automatically

3. All devices activate together once approved

Pro Tip: Take a photo of your serial numbers before installation makes registration faster!

 

 

FAQ

FAQ

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