Embedded Customers Onboarding Process | Embedded Payment
Traditional payments demand complex setup and ongoing management. Nayax embedded devices remove the friction, delivering a fast, automated activation experience built on one principle: simplicity without compromise.
General
This article is your fast-track to activating Nayax-enabled devices. Everything you need is here simple setup, clear instructions, and instant support access.
New to Nayax? No problem. We've made this as easy as possible.
Questions anytime? Contact your OEM Partner or reach out to us directly.
Your 4-Step Activation Journey
Step 1: Access
You're already here! You scanned the QR code or clicked the link from your OEM partner.
Step 2: Register
Enter your business details and device serial numbers. Simple form, no complexity.
Step 3: Choose Support
Pick the support model that fits your business (see comparison below).
Step 4: Activate
New operators: Complete quick KYC verification (we'll email you the link)
Existing operators: Instant approval
Result: Your devices go live automatically!
SUPPORT
Choose Your Support Experience. You decide who supports your operations.
Both options give you full Nayax functionality the difference is who you call when you need help.
OEM SUPPORT
Cost: Included no additional fee
Your Contact: Your OEM partner
Best For: Operators with strong OEM relationships who prefer single-point contact
Support Hours: Set by your OEM
What You Get: Device support, troubleshooting through OEM
NAYAX SUPPORT
Cost: Small monthly subscription
Your Contact: Nayax global support team
Best For: Operators wanting 24/7 access to Nayax's full support ecosystem
Support Hours: 24/7 global coverage
What You Get: Device support, platform access, proactive monitoring, dedicated helpdesk
Can't decide? Start with OEM Support you can always upgrade to Nayax Support later.
Questions about pricing? Contact your OEM partner or Nayax Partner Manager.
Device Registration
Finding Your Serial Numbers:
- Look on the back/bottom of your device
- Format: Usually 10-12 alphanumeric characters
- Multiple devices? Enter them one per line or separated by commas
Registering Multiple Devices:
1. Enter all serial numbers in the registration field
2. System validates each one automatically
3. All devices activate together once approved
Pro Tip: Take a photo of your serial numbers before installation makes registration faster!
FAQ
FAQ
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