How to Send Hard Reset | Operations

On the Dashboard of your Nayax Energy Core management suite click on the Operations tab.

Click on the Charging Stations tab from the drop down menu.

Type in your Charge Point Operator name and any other fields to locate your Charging Point. Click search button as highlighted in RED on the visual.

Pro Tip: You can search without typing a name of a Charge Point Operator and leaving this field blank. In this case, the data displayed will be all the CPOs (and/or sub-operators) you have permission to view.

Locate and click on the Charging Point from the hierarchy.

Click on the EV Actions button and click Hard Reset as highlighted in RED on the visual.