How to Edit / Change a Cash Only Message on a POS Device | Operations

Change the Cash Only message on your Nayax device screen using LCD Attributes in Nayax Core Management Platform. This does not fix the Cash Only state, use it to customize the display for your operators.

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What is Cash Only?

OPERATIONS · ITEM ID 15314

How to Change a Cash Only Message

Use LCD Attributes in Nayax Core Management Suite to update the message displayed on your device screen when it is in Cash Only state.

AUDIENCEOperatorsPLATFORMNayax CoreSECTIONLCD Attributes
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Changing this message does not fix the Cash Only state

This guide changes what your device screen displays - it does not resolve the underlying communication issue between the machine and the Nayax device. If your device is showing Cash Only unexpectedly, troubleshoot the Cash Only error code first. This setting is most useful for machines using protocols that force an idle or always-on state.

What Is Cash Only?

Cash Only is the state shown on your Nayax device screen when the device and the vending machine are not communicating with each other. Common causes include:

1A fault on the vending machine board
2Cashless payments not enabled on the machine board
3A faulty or wrong cable between the device and the VMC
4The device is configured to Marshall protocol instead of MDB
Retrieval Aid

Quick Reference: LCD Attributes

 

Attribute Default value What it controls
Cash Only Message Cash Only The text shown on the device screen when in Cash Only state - this is what you're changing.
LCD Message (blank) A custom message shown on the device LCD at other times.
LCD Status (blank) Status indicator shown on the LCD display.
Welcome Message @$ The message shown on the device screen when idle and ready.

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Cash Error Code V00 V01 V02 | TroubleshootingModem Error Code M01 M02 M03 M05 | TroubleshootingUnderstanding Cash Only Error Codes: V00, V01 & V02Understanding Modem Error Codes: M01, M02, M03, M05