How to Send Hard Reset | Energy Core
1
Video Guide
2
Click Operations
Image Attached
On the Dashboard of your Nayax Energy Core management suite click on the Operations tab.

3
Click Charging Stations
Image Attached
Click on the Charging Stations tab from the drop down menu.

4
Fill in Charge Point Operator Details
Image AttachedType in your Charge Point Operator name and any other fields to locate your Charging Point. Click search button as highlighted in RED on the visual.
Pro Tip: You can search without typing a name of a Charge Point Operator and leaving this field blank. In this case, the data displayed will be all the CPOs (and/or sub-operators) you have permission to view.

5
Locate Charging Point in Hierarchy
Image Attached
Locate and click on the Charging Point from the hierarchy.

6
Click Hard Reset
Image Attached
Click on the EV Actions button and click Hard Reset as highlighted in RED on the visual.

Thank you!
Did you find this article helpful?