Tests Prior to Repair - Onyx Device

Operators must test the Onyx device before repair. Connect the cable, check initialization messages, and inspect SIM or antenna if issues arise. Proceed if all checks are normal.

General

 

Onyx cable connector (same connector for both MDB and Pulse cables).
Note: To disconnect the connector, press the latch (indicated with an arrow) before pulling out the cable.

The below procedure needs to be carried out by the Operator before sending the device to be fixed at the Nayax laboratory.


1.    Connect the Onyx Cable Connector to get power from the machine :

2.    Once the device starts to load, the following initiation messages are displayed:

1. Firmware OK
2. Init mdm 
3.

RSSI 99 - In this case there are three options to proceed:

a. Check the External Antenna Adapter connected to the board. Check the External Antenna Adapter connected to the board - Refer to Image 2

b. (SIM) / RST – This could refer to a SIM issue. In that case, confirm that the Sim socket is closed securely and if required, try to replace the SIM card - Refer to Image 3

c. RSSI => 10 – This is normal, and you can proceed to the next step.

4. Mobile operator
5. Init GPRS
6. TCPIP OK
7.

Gloader Test – In case you need to install a new Firmware Version it will run:

a. Gloader x.x.x TCPIP OK

b. Running FW … TCPIP OK

8.

Nayax

9.

Ready

 

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