Customer Support and Local Distributor Contact
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Find the right support contact for your region or issue type - from local distributors and global email addresses to specialist teams for communications, compliance, and EV support.
Prerequisites
Before You Start
Use the right channel: Each support team handles a specific region or product area. Emailing the wrong address may delay your response. Use the tables below to identify the best contact for your situation.
Tip: For the fastest response, contact your local or regional support team first. Use the Tier-2 global address Nayax Support only for escalations or when no regional contact applies.
Part 1
Global Support Emails
Select the email address that matches your country or operating region. Click any address to open it in your email client.
Note: The Tier-2 global address is for escalations only. Always start with your regional contact to ensure the fastest response time.
Part 2
Communication Support
Use these contacts for issues with SIM card connectivity, SMS delivery, or other communication-layer problems with your Nayax device.
Part 3
Other Support Contacts
For specialist queries outside standard technical support, use the contacts below.
Result
You have the right contact
You have identified the correct support team for your region or issue type. Send your query to the relevant email address and a support agent will respond within the published SLA for your region.
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